Headquartered in northern Cincinnati, TechSolve is a problem solving company that has increased sales, promoted innovation and saved money for hospitals, manufacturers and other companies throughout the region through its dedication to a single key word: efficiency.

TechSolve offers solutions to companies aimed at eliminating extraneous costs, increasing production value, and maximizing profits.

"We are an innovation and productivity center," says TechSolve President Gary Conley, a role he has filled at the 25-year-old company since 1995.

"Our niche is our ability to apply those disciplines in ways that will benefit the companies we're trying to serve," says Conley. The company also helps introduce cost-effective technologies developed both in-house as well as through partnerships with professional consortiums and educational institutions including the University of Cincinnati and Ohio State University.

Improving Businesses

"Our focus is to improve businesses in our region," says Dave Levine, TechSolve's vice president of consulting services. "We focus on increasing top-line revenues and bottom-line cost savings to make companies more efficient, more effective, and overall more profitable. Only then do you have a complete business solution."

Adding to its distinction, TechSolve is one of seven Edison Technology Centers across the state designed to create jobs and promote growth of Ohio's manufacturing and technology companies. As an Edison Center, TechSolve offers a full range of services to help a company develop new, more effective tools, put new tools or strategies to use and market new products. It works across a platform of industries, including aerospace, manufacturing and health care by bringing together the talents and resources of private industry, higher education and federal research laboratories. TechSolve also uses its expertise in local and state government policy to help companies and offers its services to engineer better technology for the U.S. Army, Navy and Air Force.

TechSolve is also helping to develop the processes to evaluate a company's eligibility to receive tax incentives and direct loans which will be used by JobsOhio, a private nonprofit established by Gov. John Kasich to help create jobs, according to Conley.

More Sales and Savings


With its resources and expertise, TechSolve is in a league of its own. "Our biggest competition is when organizations either decide not [to] do anything or when they try to take on their challenges using internal resources," Conley says.

While they get involved in many different industries, Conley believes the underlying expertise brought by TechSolve's professionals to individual clients is very defined.

When it comes to the company's impact on the Tristate, Conley says the numbers speak for themselves. According to surveys taken by the National Institute of Standards and Technology, in the past six months companies working with TechSolve have reported $400 million in increased sales, along with cost savings of another $20 million. Since 2002, clients of the company have reported a combined sales impact of more than $2 trillion and nearly $400 billion in savings.

Not bad for a company consisting of 55 employees. TechSolve Vice President of Machining Technology and Defense Services Jon Iverson says the company's makeup plays a major role in its success. He says it's commonplace to observe PhDs, middle-managers and shop-floor mechanics working together to generate ideas to come up with a viable solution. "It offers different viewpoints of the same issue, and from that you get a full view and can see what needs to be done to fix it."

Conley believes the company's impact extends beyond the dollar signs. Because TechSolve's clients are able to minimize costs and maximize profits, employment is spurred. Between 5000-6,000 jobs have been created or retained as a result of TechSolve's work, Conley says. "You'd be hard pressed to find another entity that is pound-for-pound having as significant an impact on the local economy."

TechSolve's influence on the Tristate also lies in its service to health care providers, a sector with which the company first became involved in 2005. It has since become one of the company's fastest growing divisions. "We've worked with over 30 hospitals over the past year." Levine says. "Eighty to 90 percent of those are in Ohio."

As health care facilities face increasing demand coupled with limited space and staff, the importance of efficiency grows substantially, which TechSolve promotes through their keystone "Closer to C.A.R.E." approach. The goal: enhancing patient care at a lower cost to the hospital. Results bring improvement to all areas of a hospital, from the waiting room to the operating table. But it's a strategy easier said than done. Among the issues often addressed is known as "white space," the turn-around time between the conclusion of one surgery to the start of the next. "If we minimize the white space we can shorten the overall time so that the hospital and the surgeon can do more surgeries in a day," Levine says. "That benefits both the hospital and the patient."

Very Rewarding

That's one of the many feel-good results of TechSolve's hard work, according to Conley. "It's very rewarding to assist a hospital and then get a letter from a physician that says they're getting their test results sooner and more reliably, and as a result, are able to start the healing process sooner," he says.

He adds that it's also fulfilling to sit down with small businesses and help them to become more successful than they would've become on their own.

Working with small businesses may be the most rewarding part of the job, according to Iverson.

"They're the nuts and bolts that make the US better than anywhere else, striving to create the best product they possibly can with the minimum amount of resources they can apply."

That's the key to stimulating the region's economic growth, securing the manufacturing jobs most vulnerable to outsourcing, and eventually bringing already-delegated jobs stateside again. "I think bringing jobs back from overseas should be a goal of everyone in the United States," Iverson says. It's a giant undertaking even by TechSolve's standards.

"But every long journey starts with a first step," he says. -